Windows 10 update has stopped many popular webcams from working.
The update, released earlier this month, stops many cameras being used for Skype or to broadcast and
stream footage.
The cause seems to be a change in the way Windows 10 handles video so it can be used by more than one program at a time.
Microsoft said it was working on a fix but has not given any date for when the patch will be available.
The problems even affected webcams working with Skype and Lync - both companies owned by
Microsoft.
Prior to the update Windows 10 only allowed one application access to a stream.
A Microsoft camera engineer who responded to complaints on the support thread said the company
had done "a poor job" of letting people know about the change.
"We dropped the ball on that front, so I'd like to offer my apologies to you all," he said.
He added that Microsoft was working on a way to fix the problem and get webcams working again.
The fix is likely to be released in September.
Microsoft officially commented on the issue.
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